Sending gear back

We want the flag on your porch to be the right one. If it is not, here is how a return works.

Where do I start a return?

On the order page of the store you bought from. Open your orders, choose the item and follow the return steps; the store prints the label and refunds the payment method you used.

How long do I have?

The return window is shown on the order itself. For most of our items it is thirty days from delivery.

The item arrived damaged or wrong.

Choose the damaged or wrong item reason in the return form; the store will offer a replacement or a refund. A photo helps if they ask for one.

Can I swap a school or a size?

Return the first item and order the one you want. Exchanges between different designs are separate orders.

What if the design itself has a problem?

Write to us at [email protected]. We take artwork problems seriously because our licensors do too.